Box UK – simply brilliant thinkers making software brilliantly simple

At Box UK, we have over 23 years’ experience of designing, developing and successfully delivering large-scale, user centred digital platforms for ambitious, disruptive and innovative organisations across the globe. Our ambition is to become the number 1 destination for clients and employees, delivering scalable and dynamic enterprise digital platforms.

Adopting an Agile approach that enables us to adapt quickly and respond effectively, we take pride in delighting our clients through the consistent delivery of large-scale enterprise websites and applications and our scalable, resilient and high-transaction award-winning systems.

To keep growing and keep winning, we’re looking to add more great people to our team to help us drive our business forward. We are currently looking for a Head of Project Management to join a group of exceptionally talented and passionate individuals and contribute towards our continued success.

We have retained an entrepreneurial spirit and start-up mentality, and have created a fun and inclusive culture, centred around continuous improvement and learning. We’re a highly collaborative team, continually striving to innovate and excel in everything we do to consistently deliver an exceptional customer experience.

Our values define us and underpin everything that we do. They are the reason our people give us incredible feedback about the culture we have created, and we are extremely proud of this. It’s our people and culture that truly sets us apart from our competitors, and we look for people who passionately share these values with us:

★ Bring your A game
★ Deliver amazing experiences
★ Everyone is an innovator
★ Have fun and value the team
★ Own it!

Being Head of Project Management at Box UK

As Head of Project Management, everything you do is focused on delivering exceptional results for Box UK and, with your outstanding interpersonal skills, you build strong, collaborative relationships to support you in achieving this goal. You are highly motivated, driven and self-starting. Acutely commercially-aware, you confidently and articulately present your ideas to executive leadership, play a central role in supporting the development and execution of the PM strategy, and enhance business capability through the project delivery process.

Leading a high performing team of project managers alongside managing a portfolio of projects yourself, you ensure that Box UK projects continue to meet quality standards, are delivered on time and within budget, and client satisfaction remains exceptionally high.

In this role you will…

  • Develop strong and collaborative relationships with the internal team and external stakeholders.
  • Lead by example, empowering and inspiring the PM team and ensuring that trust, confidence and collaboration is maintained throughout the project delivery cycle.
  • Define and drive best practice methodology and processes across our entire delivery capability, supported by continuous improvement and consistent delivery across the client portfolio through repeatable, reliable and tailored project management.
  • Ensure effective project governance, compliance, controls and a framework of best industry practice, to include all departmental processes, PMO tools and project documentation.
  • Ensure documentation is maintained across the project portfolio, to include the documentation of risks, issues, logs, status reports, project plans, change controls etc.
  • Provide accurate forecasting and set, monitor and report against the project portfolio goals and KPIs.
  • Forecast and plan the capacity requirements for the PM team and projects, prioritising areas of activity and ensuring adequate resourcing with appropriate skill levels and expertise.
  • Coach, mentor and develop team members, including overseeing employee onboarding, reviewing and evaluating performance, supporting career development, and providing opportunities to learn and grow.
  • Recruit and retain talent for the present delivery and future growth of the team.
  • Be an Ambassador of Box UK, providing thought leadership and embodying our culture, values and behaviours.
  • Lead strategic improvement initiatives within Box UK, driving efficiencies, reducing cost to serve and contributing towards overall business performance.


For this role the following skills are essential…

Interpersonal/communication skills Excellent communication and active listening skills with the ability to express yourself clearly and articulately, both orally and in writing. Able to build strong and effective, collaborative professional relationships and credibility at all levels, and motivate and inspire others to achieve
Self-starter Motivated, driven and comfortable working autonomously.
Analytical Problem Solver Able to identify information required and leverage available resources to solve problems creatively and provide effective solutions. Able to analyse performance data to drive continuous improvement.
Results Orientated Able to demonstrate a clear focus on the desired results of own and departmental outputs. Effective in directing efforts and resources towards delivering departmental and individual goals and objectives.
Commercial Awareness Able to demonstrate a sound understanding of the importance of aligning departmental strategy to overall company strategic goals, to drive company growth and profitability
Innovation Open to different and new ways of doing things, proactively identifying, developing and supporting the introduction of new and improved methods, processes, technologies and ways of working.
Influential Persuasive and engaging, able to convey ideas, influence decisions and achieve ‘buy-in’ at all levels both internally and externally.
Decisive Able to integrate logic, intuition and judgement to make sound decisions based on input from others, relevant data and feedback.
Organised Able to prioritise own and departmental workload and tasks effectively to ensure that goals and objectives are achieved.
Flexible Willing and able to respond to changing circumstances and expectations readily
Tenacious Driven to complete tasks to a high standard whilst meeting required deadlines.
Resilient Able to remain focussed, composed and optimistic in difficult situations and bounce back from challenging situations.


You will also need…

  • A minimum of 5 years experience managing software delivery /digital transformation projects in an agile environment.
  • Leadership and line management experience in a senior project management role.
  • Experience of working in a client partnership environment.

It would be great if you have the following (though not essential!)…

  • A recognised project management qualification (e.g. PRINCE2, APM)
  • Scrum Master experience
  • Experience of working in an Agency or software development house

And in return…

You will enjoy a competitive salary and a comprehensive benefits package. We recognise that our success comes from the talent, passion and dedication of our team. Working collaboratively, we share the challenges and rewards that come from growing our company, reinforcing our culture of ownership. We understand the importance of personal growth and professional development and invest in the skills of our people to nurture their talent. Our working environment is fast paced, exciting and fun to work in.

We are an inclusive employer that welcomes diversity, challenges discrimination and promotes equality. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of any protected characteristic.

Sound like a good match? Why not apply now...

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