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Things we've been reading

7 Things Every Designer Needs to Know about Accessibility

Key one for me is that accessibility is not a barrier to innovation.
https://medium.com/salesforce-ux/7-things-every-designer-needs-to-know-about-accessibility-64f105f0881b

Hate Comic Sans? You don’t know anything about typography

Looking at the Marmite of the typeface world.
https://blog.prototypr.io/you-hate-comic-sans-you-dont-know-anything-about-typography-5133fbd4c8c4

Augmented Intelligence: How to Combine Human and Artificial Intelligence to Change Behavior

Argument that that human intelligence is better applied to helping people form goals, while AI is better applied to helping people form habits. 
https://medium.com/goactualize/augmented-intelligence-81b3e7f3489

Strong Information Architecture Is The Backbone Of a Successful Product

Couldn't agree more.
https://uxplanet.org/strong-information-architecture-is-the-backbone-of-a-successful-product-2f8a069c39f7

Financial technology: 65% of UK businesses embrace fintech

Research showing UK businesses adopting fintech are saving billions and creating better UX.
http://www.netimperative.com/2017/09/financial-technology-65-uk-businesses-embrace-fintech/

Airbnb UX Analysis: Engaging Users With Frictionless Flows

Interesting review and thoughts on personalisation.
https://www.leanplum.com/blog/ux-analysis-airbnb/

9 traits of a great designer

Leading designers share the secrets behind their successful careers.
http://www.creativebloq.com/career/9-traits-great-designer-71613188

Integrating UX and Agile: Advice from Jeff Veen

Talks about a design process that focuses on a much tighter prioritised set of goals.
https://www.uxpin.com/studio/blog/integrating-ux-agile-advice-jeff-veen/

E-Commerce Conversion Psychology How-to Guide

The fun begins when you use these psychological principles to inspire creative solutions to age-old problems.
https://www.objeqt.com/blog/e-commerce-conversion-psychology-how-to-guide/

How to Implement a Forgiving Format to Accommodate Users’ Mistakes

Correcting mistakes and providing users with multiple approaches to a problem.
https://www.interaction-design.org/literature/article/how-to-implement-a-forgiving-format-to-accommodate-users-mistakes


Tools that have interested us

Introducing Libraries and Smooth Corners in Sketch 47

Sketch 47 is here and includes one of their biggest updates yet.
https://blog.sketchapp.com/introducing-libraries-and-smooth-corners-in-sketch-47-2abc5dfc1fb3


Videos we've been watching

Top 10 gamification examples and fun theory

Featuring Pizza Hut and Volkswagen among others.
https://www.youtube.com/watch?v=CFeeSANGGlA


Podcasts we've been listening to

The customer experience leadership gap (webinar)

Talking about how customer experience leaders are struggling to maintain their edge, and their competitors are catching up - albeit slowly.
https://mktg.forrester.com/cx-index-webinar-emea

About the author

Gavin Harris

Gavin Harris

Gavin Harris is an experienced Principal User Experience Consultant specialising in user testing, Information Architecture, HTML prototyping and web accessibility. Over the years he has worked with the likes of the Virgin Group, Land Rover, Kia, Orange and Unilever, and many other enterprise organisations.

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