Things we've been reading

The bar for digital experience is rising in exponential times

Really like the landscape diagram used.
http://www.zdnet.com/article/the-bar-for-digital-experience-is-rising-in-exponential-times/

The Optimizer’s Guide to Web Accessibility

Great quote from Webcredible's Trenton Moss.
https://conversionxl.com/web-accessibility/

How UX works in SEO

Nice write up on relationship between them.
http://www.geekpoweredstudios.com/the-role-of-ux-in-seo/

A UX Deliverable for Workflows and Apps

Interesting read on how wireflows are an emerging UX deliverable.
https://www.nngroup.com/articles/wireflows/ 

Customer Journey Maps - Walking a Mile in Your Customer’s Shoes

Very useful deliverable which helps create a shared understanding.
https://www.interaction-design.org/literature/article/customer-journey-maps-walking-a-mile-in-your-customer-s-shoes

7 UX Tips You Might Not Have Considered

'Make Easy Enough for a Toddler'... Well my 3 and 5 year-olds are happy scrolling through iPlayer so this is true :-)
https://designshack.net/articles/ux-design/7-ux-tips-you-might-not-have-considered/

Deutsche Bank's CEO says technology will be key to banking in the next five years

I'd say it's key right now!
http://www.cnbc.com/2017/01/17/deutsche-banks-ceo-says-technology-will-be-the-key-to-banking-in-the-next-five-years.html

Good Landing, Wrong Airport

Everything looks obvious in hindsight, but it’s not always obvious, nor easy to figure out...
https://medium.com/@abilitymatrix/good-landing-wrong-airport-86409975f319

The Best UX Articles of 2016

Where is mine in here?!
http://blog.usabilla.com/best-ux-articles-2016

Facebook Status Box from a User’s Experience Perspective

Great read.
http://blog.startappz.com/post/155717828739/fbstatusux


Tools that have interested us

XMind

Mind-mapping tool.
http://www.xmind.net


Videos we've been watching

Look Into The Future With These Stylish AR Glasses

These augmented reality glasses are a standalone computer.
https://www.youtube.com/watch?v=zXEwwlPMFek


Podcasts we've been listening to

Lostness

James and Per discuss three articles that have grabbed their attention.
http://uxpodcast.com/148-measuring-lostness-linkshow/

About the author

Gavin Harris

Gavin Harris

Gavin Harris is an experienced Principal User Experience Consultant specialising in user testing, Information Architecture, HTML prototyping and web accessibility. Over the years he has worked with the likes of the Virgin Group, Land Rover, Kia, Orange and Unilever, and many other enterprise organisations.

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