Things we've been reading
Do Not Confuse User Experience With Customer Experience
Five notable differences between UX and CX.
The Reflective Level of Emotional Design
Using information from both visceral and behavioral processing (i.e. the other layers) in combination with our knowledge and experiences.
Gamification in 2017: Top 5 Key Principles
The fundamentals of gamification is still an important philosophy that designers should incorporate.
Let’s Talk About Arabic UX Design
Really interesting read for any UXer.
Are silos destroying your customer experience?
To paraphrase Jeff Bezos, founder of Amazon, if you make people angry, with the power of social media, they can now tell 6000 friends instead of 6.
Why Mobile Menus Belong at the Bottom of the Screen
Some interesting points about the use of the thumb.
Color Theory: Brief Guide For Designers
It's vital to understand the basics so that you can create a effective design with the knowledge of what you’re doing.
An interview with Lynsey Thornton, VP of UX @ Shopify
"A lot of it is about proving your case... put data and some sort of monetary value behind the changes you are proposing."
UX is driving a driverless future for automakers
Two major disruptions are driving automotive right now: Automated Driving (AD) tech and ride-sharing services... and both, as Jeremy Clarkson often demonstrates, have historically poor UX.
To Triumph in the Unknown, Don't Try Too Hard
Spontaneity and improvisation enables us to explore and experiment freely.
Tools that have interested us
Connect your whole organization with familiar tools, helping everyone in your business turn ideas into action.
Videos that have interested us
What Every CEO Needs to Know About UX with Dr. Eric Schaffer
What every CEO needs to know about creating a user experience practice, with Dr. Eric Schaffer
Podcasts we've listened to
Transhumanism, immanence and existential risk: An interview with Mark O’Connell
Can we remain human when we upload our consciousness? Can Silicon Valley “techno-boosterism” solve the “modest problem” of death?