When the Royal College of Nursing (RCN) embarked on a redesign of their digital platform, they knew that keeping user needs at the heart of the project was of paramount importance. But with 440,000 members across the globe, over 30,000 pages and documents, and hundreds of editors, achieving this was no mean feat…
In this webinar Paul Newman, Head of IT at the RCN will share the story of this project’s successful delivery, and the subsequent transformation of the RCN digital experience.
Covering every stage of the process from discovery through to testing, launch and beyond, Paul will explain how RCN users were kept front-of-mind throughout, with practical tips to maximise the usability and performance of your own digital services.
Watch on Demand