All about Box UK
ux design process hero icon: person

About Us

Why Box UK?

Established in 1998, Box UK’s track record of success spans hundreds of high-priority and mission-critical software projects, delivered over more than twenty years.

A focus on heavy-use, many-user platforms has given us deep expertise in creating complex high-transaction systems, and our long-term use of Agile teams and DevOps enables us to adapt quickly and seamlessly to changing requirements in line with client needs.

What we do

We offer an unrivalled depth and breadth of experience in the development of scalable and resilient software systems - and manage these full-lifecycle projects right the way through from planning to post-launch platform management.

We also excel in rescuing legacy projects, developing proofs-of-concept, embedding cultural and behavioural change via the implementation of agile, and conducting strategic analysis of your existing technology (or marketplace) to enable future decision-making.

Why do we do it?

From the top down, we're driven by an unending passion for technology and the role it plays in shaping the world. In recent years we’ve done wide and varied award-winning work such as:

How do we do it?

team development image

No waste. Just rapid results.

Our process is geared towards maximising productivity and eliminating waste, so you get your software delivered faster without compromising on quality. 

Our QuickStart phase gets things off to a flying start, ensuring that critical project questions are addressed at the earliest possible stage. We also use this time to put the pieces in place for development to begin without delay - our technical consultants and user experience consultants working in parallel to make the best use of the time available. 

This momentum is continued right through development, and with a rapid deployment process you’ll be able to see working software before you know it.

If it matters to them, it matters to us.

The user experience is at the heart of everything we do, and our user-centred design process puts the emphasis on insight right from the start. User stories written in simple, succinct language capture the outputs of our research in a format that can be understood by everyone involved on the project and, importantly, are told from the perspective of the user. 

We’ll regularly ask for feedback during the development process, whether it’s finding out what representative users think of initial designs, or getting stakeholders to test out elements of working software. This helps ensure your project remains on track, and avoids any nasty surprises surfacing down the road.

agile delivery panel

Not just a methodology - a culture.

We don’t use Agile because it’s a hot industry buzzword, or to check a box on a form. We believe fully in the values Agile promotes: 

  • Flexibility.
  • Collaboration.
  • Communication.
  • Cross-functional teams.
  • Lightweight documentation.
In the fast-moving digital world the ability to respond to changing conditions and requirements is critical. Agile’s focus on regular deliveries of working software means that you’ll have visibility of progress at every stage, and can change the direction of development if required. You can also launch at virtually any point, avoiding the risk of products never seeing the light of day and your investment being wasted.

Long-term relationships. Long-term results. 

Digital is no longer just a tactical tool - it’s embedded into organisations at a strategic level. That’s why we care so much about building client relationships that last.  We’ll get under the skin of your organisation. We’ll learn about the specifics of your industry. We’ll act as an extension of your own team to the point where we’re able to provide expert technical advice tailored to provide real value.

This learning process doesn’t have to be one-way though. We also equip your team with the knowledge and skills they need to maintain and enhance your digital strategy through dedicated training sessions, workshops and coaching.

Who we work for, and what we've done

While the majority of our client base operate globally and generate annual revenues of over $1billion, our services are completely scalable. We work with startups, the public sector, already-funded disruptors ready for the next steps on their journey, and those who sit entirely outside of IT but want to learn from what we do in this industry. 

Some of our highlights

years of combined experience
awards in 2018
post-its used this year

Want to learn more? Why work with us

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