When should a council commission a technical architecture review?

Peter Ogilvie

on 09-05-22

A full re-platform is one of the biggest digital investments a council makes. Before you commit to one, a technical architecture review tells you whether you actually need it, or whether your current platform can be upgraded and kept in service for far less.

Commission a review when a major platform decision is coming: a supplier contract ending, a platform reaching end of life, or a rebuild being discussed. It costs a fraction of a re-platform, and it often changes the answer.

The mistake is treating replacement as the default. Councils re-platform because the current system feels dated, or because a supplier recommended it, without an independent read on whether the underlying platform is still sound. Sometimes replacement is the right call. Often a targeted upgrade does the job for a lot less. A review is how you tell the difference before you spend.

What is a technical architecture review?

It’s an independent assessment of your current platform, code, hosting and integrations, and a clear read on what to do next. Over two to three weeks, a reviewer works through your system and comes back with a plain-English picture: what’s sound, what’s a risk, what it would take to fix or replace, and roughly what each option costs in time and money.

The review focuses on the platforms and custom builds we work with day to day. Whatever yours runs on, the core questions are the same: does it still stand up, and what’s the right next move?

The deliverable is short. The value is in the decision it lets you defend. When you go to your committee, your finance team or the market, you can say why you’re doing what you’re doing.

What triggers a review for a council specifically?

Five situations should prompt one. Most councils are in at least one of them without having named it.

  • A contract is ending. When your current web or platform contract is coming up for renewal or retender, a review gives you the technical facts to write a good specification. Retender blind and you either copy the last spec, and inherit its problems, or let bidders define the scope for you.
  • A re-platform is on the table. Someone has said “this needs replacing.” Before that becomes a business case, a review tells you whether it’s true, and whether replace, rebuild or upgrade is the right verb. Those three cost very different amounts.
  • A platform is reaching end of life. Drupal 7 reached end of life in January 2025. Councils still running it are now unsupported: no security patches, a shrinking pool of developers, mounting risk. End of life is a hard deadline, and a review turns it into a plan rather than a scramble.
  • Accessibility or compliance pressure. The Public Sector Bodies Accessibility Regulations (PSBAR) require your site to meet WCAG accessibility standards, and monitoring is real. If you’re getting flagged, a review tells you whether the fix is remediation or replacement.
  • A security or supportability concern. Unsupported core, modules no longer getting patches, a penetration test that flagged something serious, an actual incident, or a gap raised by the ICO or a monitoring review. Any of these turns routine maintenance into a strategic question, and a review tells you whether patching buys you time or whether the platform itself is now the risk.

The common thread is a decision with money and reputation attached. A review is how you make it with the facts in front of you.

Self-assessment

Do you need a technical review?

Answer two questions to trace your council’s route: targeted upgrade, rebuild, or re‑platform.

Which of these describes your situation?

Why does this matter more for Drupal sites?

Because Drupal decisions are version decisions, and councils sit on a lot of ageing Drupal. If you’re on Drupal 7, the choice isn’t whether to move but where to: a managed upgrade to Drupal 10, a move to a council-focused distribution like LocalGov Drupal, or a shift to something else entirely. If you’re weighing whether Drupal is still the right long-term bet, we cover that in ‘Is Drupal Really in Decline?‘.

A review answers the questions that actually drive the cost. How many contributed modules are you relying on, and do they have a home in the new version? How much custom code has to be rewritten rather than migrated? Is your content model clean enough to bring across, or is this the moment to fix it? Would a decoupled front end earn its keep, or add complexity you don’t need?

LocalGov Drupal is worth naming here. It’s a distribution built by and for UK councils, with the common components (service pages, guides, alerts) already made. For a lot of authorities it’s the sensible destination, but only a look at your specific setup can tell you whether your existing content and integrations fit it.

What does the review actually give you?

A decision you can defend, and the inputs to act on it. Concretely: a rebuild-versus-upgrade-versus-re-platform recommendation with reasoning, a realistic cost and time range for each, the risks in your current setup ranked by severity, and the technical content you need to put a sound specification out to market.

That last point matters for procurement. A council that goes to tender with a clear architecture picture gets better bids, fewer surprises, and a stronger position if a supplier later says the work is bigger than quoted.

Can’t our current supplier just tell us this?

They can tell you something, but they have a stake in the answer. An incumbent has a reason to recommend the path that keeps them in place, and a prospective bidder has a reason to recommend the biggest build. An independent review has neither. That’s the point of commissioning it separately: you get a read on your options from someone who doesn’t profit from which one you choose.

None of this is a criticism of your supplier. It’s the same reason you’d get a survey before buying a house from the person selling it.

It’s fair to ask why a digital agency would tell you this, when a full re-platform is bigger work for us than a review. We lead with the review because recommending a rebuild a council doesn’t need is the fastest way to lose its trust. A small first job that turns out to be the right call is a better start than a large one that doesn’t. If the review says upgrade, we’ll say upgrade.

How long does it take?

Two to three weeks for most councils, as a fixed-scope engagement. You give the reviewer read access to the code and hosting, plus time with the people who know the system, and they come back with the findings and talk them through. It’s a low-risk first step, not a project in itself.

A 3-step process graphic illustrating a 3-week technical review timeline: Week 1 focuses on system access and stakeholder interviews, Week 2 on a deep-dive assessment, and Week 3 on delivering a plain-English report and defensible decision deck.

The bottom line

A technical architecture review is the step that de-risks the expensive decision. If a contract is ending, a platform is going out of support, or a rebuild is being discussed, commission the review before the decision hardens, not after. It’s a few weeks of work that can save a council a great deal of money and a very public mistake.

Peter Ogilvie

Solutions Architect

Peter has over 30+ years experience in IT across all aspects of both the private and public sector. Covering large enterprise and SME business. Technical background in telecoms, financial, pensions, NHS, eCommerce, SEO, Content Management Systems and a Member of CiSP.

FAQs

We’re only halfway through our current contract. Is it too early? 

No. The best time is before procurement starts, while you still have room to shape the specification and the timeline. A review mid-contract gives you a head start on the retender.

We already know we need to re-platform. Do we still need one? 

Usually yes, because “re-platform” hides several very different jobs at very different costs. The review tells you which one you’re actually facing and stops you buying more, or less, than you need.

Do you need access to our systems?

Yes, read access to the codebase and hosting, plus time with whoever knows the setup. The more the reviewer can see, the more precise the findings.

Will commissioning a review lock us into using you for the build?

No. A review is deliberately a standalone piece of work. You own the findings and are free to take them to market however you choose.

Does it cover accessibility and PSBAR?

It covers accessibility at the architecture level: whether your current platform can realistically be made compliant, or whether that’s an argument for replacing it. A dedicated accessibility audit goes deeper on specific issues.

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