Version number: 2.1

Last updated: 23rd May 2018

Contact us for details of the latest changes...


Company information

Company details: Box UK Limited

Registered office address: Westgate Court, Westgate Street, Cardiff CF10 1DD

London address: Octagon Point, 5 Cheapside, London EC2V 6AA

Email contact:

Registered in England and Wales: 3606919

VAT Number: GB738835589


Your personal information

Your privacy is important to us and it is our policy that your personal information is private and confidential. This privacy statement details what data we collect from you and how we use it. 

We do not collect, use or disclose your personal information for any purposes other than those identified below, except with your consent or as required by law.

Please read this privacy statement before using the site or submitting any personal information. These practices may be changed, but any changes will not alter how we handle previously submitted personal information.

You are encouraged to review the privacy policy on a regular basis to make sure that you understand how any personal information you provide will be used.

The information we collect

We collect basic personal information about you such as your name, company information, mailing address, email address or telephone number. If registering an interest in our services, we may match the information provided with other publicly available data that enhances our understanding of you or the business you work for (e.g. company financials and job titles). 

If applying for a vacancy we will also collection information about salary expectations and previous work history, in the form of a Curriculum Vitae. If applying to be a usability tester, we may also collect additional personal information - as relevant to the projects(s) in hand, and as provided by you.

Who is collecting it

Box UK Ltd will be what’s known as the ‘Controller’ of the personal data you provide to us. The data protection officer at Box UK Ltd is Managing Director, Benno Wasserstein. 

How is it collected

Personal information is collected only when you voluntarily provide it. Such information is received when you send us an email or enquiry form, call in to or otherwise engage with our sales team, or make some other specific contact (such as completing an online form, applying for a vacancy, participating in a survey, signing up for an event or registering to receive electronic communications). 

If registering interest in our services, enhanced profiling information (company financials, job titles) may be added by our team from publicly-available sources such as LinkedIn or Companies House as part of a qualification process to better understand how Box UK might service your requirements.

Why we collect it

We collect personal data such as your name, company information, mailing address, email address or telephone number, as well as enhanced profiling information such as company financials and job titles in order to operate effectively as a business.

When applying for a vacancy we also collect information about your salary expectations and work history (in the form of a Curriculum Vitae) in order to assess your suitability for the role in question. When applying to our usability tester database we also collect project-specific information in order to qualify whether or not you may be a match for available testing opportunities.

We will not collect any personal data we do not need in order to provide and oversee our services to you.

How it will be used

Your personal information is used only to respond to your immediate interest in our services, unless you opt in to receiving further communications. In this case these communications come solely from Box UK and we will only send communications as defined by you. 

Who it will be shared with

If registering interest in our services, the personal information you provide will be stored in a Customer Relationship Management system (CRM) (and, if you are registered to receive emails, an Email Marketing Service (EMS)) and made available only to the person(s) equipped to handle your request. The information is stored securely in this CRM/EMS in line with EU regulation using industry standard encryption and systems that support secure and efficient service provision. Personal information is not otherwise sold or shared with any third parties.

If you have submitted an application for a vacancy and/or registered your interest in future vacancies, your information will be stored in a separate system, dedicated to the storage of HR information, and will only be made available to the person(s) equipped to handle this contact.

How long it will be kept for

If you have made an enquiry, called in or otherwise engaged with our sales team, or registered for an event, we will keep your personal information (name, address, contact details, profiling information) for 12 months, or 12 months from the point at which you disengaged with us whichever is the longer. After this time it will be anonymised so as to no longer be personal to you and/or deleted. 

If you have supplied personal information for marketing purposes (through registering for a newsletter for example) it will be kept until you notify us that you no longer wish to receive these communications. 

If you have supplied personal information in signing up to be a usability tester it will be kept only for as long as is necessary to facilitate the project in question, unless you have asked to be contacted in future about additional testing opportunities. In the case of having registered for future contact, your details will be retained until such point as you notify us that you no longer wish to be registered for this service.

If you have supplied personal information in applying for a vacancy it will be kept for 6 months after the end of the recruitment process for that role unless you have asked to be contacted in future about other such vacancies. In the case of having registered for future contact, your details will be retained until such point as you notify us otherwise. 

How you can update it

If at any point you believe the information we hold about you is incorrect you can request to see this information and have it corrected, restricted or deleted by emailing us at You can also use the withdrawal of consent page to withdraw your consent at any time. An unsubscribe option is additionally included in every marketing email you receive. 

Your rights

If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated at

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office.



Use of cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.









ActiveCampaign cookies Performance cmp999981728
We use ActiveCampaign to send our email campaigns and this cookie allows us to identify contacts who click a link in an email campaign.

Amazon Web Services cookies Strictly necessary AWSELB

The website has multiple web servers and this cookie ensures that once a user is assigned a particular web server, subsequent page views will be routed to the same web server, ensuring their session remains active.

ASP.NET Session ID Strictly necessary ASP.NET_SessionID

This cookie is essential for our site to function. It is used to make sure that your experience on our site, is as seamless as possible as you move from page to page. The cookie is installed automatically when a user connects to the site and expires when the browser window closes.

Google Analytics Performance  _ga



These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited.

Hotjar Analytics Performance _hjIncludedInSample



These cookies are used to collect anonymous information about how visitors use our website - where they click and how they scroll and access pages. We use the information to help us continually improve the way information is presented on the website in order to aid the user’s experience on the site. 

Sitecore Analytics Performance SC_ANALYTICS_GLOBAL_COOKIE

This cookie collects anonymous information about how visitors use our website. We use the information to help us improve the website.

Facebook cookies Targeting or Advertising  fr
This cookie is used by Facebook to deliver advertising.

Vimeo cookies Performance vuid
To display and deliver videos on our site we use Vimeo, a video sharing site. The embedded Vimeo player uses these cookies to deliver this content and to track the number of views of these videos.

Opting out of cookies

In using the Box UK website, you are consenting to the use of cookies. You are of course able to change your cookie settings within your browser at any time.

If you do not know what cookies are, or how to control or delete them, we recommend you visit or for guidance. 

To opt out of being tracked by Google Analytics across all websites visit



Images, text, software, documentation, electronic text and image files, audio and video files and clips, and other materials on the Box UK website are protected by copyright laws and may be covered by other restrictions as well. Box UK retains all rights, including copyright, in data, image, text, and any other information contained in these files. Box UK expressly prohibits the copying of any protected materials on this website, except for the purposes of fair use as defined in copyright laws and as defined below.

Fair use of copyrighted material includes the use of protected materials for non-commercial educational purposes, such as teaching, scholarship, research, commentary and news reporting. Unless otherwise noted, users who wish to download or print text, audio, video, image and other files from the Box UK website for such uses are welcome to do so with our express permission. Users must cite the author and source of this material as they would material from any printed work; the citation should include the URL By downloading, printing, or otherwise using text, audio, video, image and other files from this website, whether accessed directly from this website or via other sites or mechanisms, users agree that they will limit their use of such files to fair use and will not violate Box UK’s or any other party’s proprietary rights.

Unauthorised publication or exploitation of Box UK’s files is specifically prohibited. Anyone wishing to use any of these files or images for commercial use, publication, or any purpose other than fair use as defined by law, must request and receive prior permission from Box UK.



Box UK’s website may occasionally link to other sites that we deem relevant to our users. We are not responsible for the accuracy or reliability of the content on third party websites, nor do we necessarily endorse the sites and their content.