Global software design and development capabilities, from a trusted local technology partner.

Headquartered in Wales’ capital city for more than twenty years, Box UK specialises in the design, development and delivery of high-profile bespoke software development projects that push the boundaries of creativity and innovation.

Working both locally and globally from the heart of Cardiff’s city centre, Box UK’s multidisciplinary team partners with public-sector bodies, educational institutions and leaders from industries including finance, health, defence and manufacturing to realise impressive results spanning efficiency gains, audience growth, increased engagement, and revenue generation.

The quality of our work is recognised as among the best in the world. We hold both ISO 9001 and ISO 27001 accreditation alongside a host of awards from leading industry bodies such as the Webbys, Communicators and UK Digital Experience Awards, and maintain an average client satisfaction rating of 98%.

What we do

Strategy & Planning

Our software strategy and planning services will deliver you a proposed programme of work designed to drive engagement, innovation and growth for the long-term.

Read about our Strategy & Planning services

User Experience & Design

Over the years we’ve built up an award-winning UX&D team with expertise across a full range of disciplines, creating simple, compelling and intuitive user experiences for clients across the globe.

Read about our User Experience & Design services

Software Consultancy

We have extensive experience designing mission-critical software that enables our clients to make the right decisions at the right time, for successful business outcomes.

Read about our Software Consultancy services

Software Development

With a proven track record of delivering high-performance enterprise applications and websites, we’ll help fuel your organisation’s growth and profitability.

Read about our Software Development services

Platform Management

Our fully integrated support and development offering will ensure your platform is effectively maintained, managed and developed beyond launch, to deliver long-term returns.

Read about our Platform Management services

Project highlight


During a discovery phase Box UK worked with the National Assembly for Wales (NAfW) to redefine their web presence and shape their digital future.

The team managed product vision workshops and undertook user research to better understand stakeholder and user needs, conducting a number of activities bilingually to gain comprehensive feedback. The insight gathered informed a user-centred Minimum Viable Project aligned with NAfW’s core objectives, to help signpost a programme of future website design and development activity.

"From our perspective, the excellent work from Box UK helped us unlock a solution with our national teams."

Kenneth Smith
Senior Marketing and Communications Consultancy, National Trust Wales

An international portfolio of digital projects

Attracting the brightest and best digital talent to its South Wales headquarters, Box UK recruits from purposely diverse backgrounds to offer an unrivalled depth and breadth of experience. Our team of web and software developers, solution architects, UX consultants, visual design experts, system engineers and product owners have worked on a wide and varied range of projects including:

  • Designing streamlined, user-centred website prototypes to help Hodge Bank successfully bring their deposit account application process online
  • Providing CTO as a Service activities for Welsh housing association ateb, to support their long-term digital transformation ambitions
  • Delivering a fully-functioning bespoke ecommerce platform serving seven country sites in six languages for global technology business OKdo
  • Supporting the Royal College of Nursing (RCN) in changing government policy by overhauling their website as part of a wholesale digital transformation programme
  • Helping the British Medical Journal deliver life-saving medical information through ongoing improvements to their Best Practice mobile app
  • Giving Cardiff University with the tools they need to become more reactive and flexible through a programme of Agile coaching
  • Protecting and preserving history for future generations with the Royal Commission on the Ancient and Historical Monuments of Wales
  • Building a global community of over 750,000 engineers with electronics giant RS Components
  • Providing National Trust Wales with an efficient solution for delivering bilingual content online – saving them significant development costs
Project highlight


Box UK initiated a multi-stage programme of research and improvements to help the NHS Wales Informatics Service (NWIS) create a standard design, style and branding for their public-facing websites.

To build a picture of the ‘as-is’ situation, Box UK’s User Experience (UX) consultants conducted a variety of quantitative and qualitative research activities. From this, they then produced a series of design concepts to enhance the usability of the sites that were delivered to NWIS as a set of outputs that enable their internal team to apply a consistent look and feel to all NHS Wales sites, pages and content.

"Excellent training. The theories and principles were given practical context and we left with great advice that we could take away and start using immediately. I learned a lot."

Agile training participant

Cardiff University

Learn more about the project
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