With a community of over 435,000 nurses both in the UK and around the world, the Royal College of Nursing
(RCN) is aware of the critical role digital channels play in helping them deliver valuable support and representation services.
So when they made the decision to update these channels, they wanted to get it right.
They didn’t just want a refresh of their existing platform - they wanted a solution that would transform the RCN digital experience from a passive information resource and support service into a dynamic, real-time network of engaged care and nursing professionals.
A solution that would facilitate innovation, education and collaboration as well as inform and shape policy to build a stronger nursing profession for the future.
With so much riding on the rebuild, they asked Box UK to help them shape and refine the scope of the project, so that they could enter into it knowing exactly:
- Who they were building for
- The features, functionality and content required
- How to approach development
As a result of our Discovery project the RCN has all the information they need to ensure their transformation project is a success - aligned with the strategic objectives of the business as well as the needs of members and other user groups.