Managed Services and Security

Optimise every touchpoint to drive engagement, boost efficiency, and elevate your service delivery.

What we do

DevOps and Cloud Consultancy

Optimise your infrastructure, boost scalability, and streamline deployments with our DevOps and Cloud Consultancy. We design dynamic, resilient cloud solutions, implement continuous integration pipelines, and automate processes to reduce overheads and improve delivery speed—keeping your business agile and future-ready.

Managed Services

Ensure seamless performance and reliability of your software and platforms with our Managed Services. From proactive system monitoring to issue resolution and ongoing optimisation, we take care of every aspect of your digital ecosystem—allowing you to focus on your businesses growth while we ensure security, stability, and peak performance.

Cyber Security Management

Protect your digital assets with our Cyber Security Management services. We provide end-to-end protection, from vulnerability assessments to ongoing monitoring, ensuring your systems are secure, compliant, and ready to defend against emerging cyber threats—building trust with your clients and safeguarding your business and your brand.

Ensure seamless growth and innovation with expert-managed IT security services.

With technology being integral to your operations, having a dedicated IT partner ensures your digital platforms run smoothly and scale effectively. Box UK takes the pressure off your internal teams by offering comprehensive managed IT security services, covering everything from system monitoring and incident management to cloud hosting and DevOps transformation. Our goal is to ensure your systems stay secure, efficient, and adaptable, allowing you to focus on driving growth and innovation. Let us handle the complexities of your IT infrastructure while you prioritise delivering value back to your business.

Managed Services and Security Benefits

Boost Operational Efficiency and Focus
We manage your entire digital ecosystem, so your internal teams can focus on driving business growth, without being bogged down by technical issues or maintenance concerns.

Reduce Risk, Maximise Performance
With continuous monitoring, proactive incident management, and optimisation, we ensure your systems run smoothly and securely—minimising downtime and safeguarding your business.

Enhance Scalability and Flexibility
Our tailored, cloud-based solutions are designed to evolve with your business, allowing you to scale up quickly and efficiently as your needs grow.

Ensure Long-term Stability
Our end-to-end managed services, from development to ongoing support, are designed to reduce technical debt and future-proof your systems, delivering consistent performance over time.

Frequently asked questions

Why do I need a Managed Service provider?

Box UK will handle your IT so you can focus on your business. We provide expert IT support, 24/7 monitoring, and cost-effective solutions. This saves you time, reduces stress, improves performance, and enhances security, giving your business a technological edge.

What can I expect from you?

99.95% uptime SLA

Robust security measures

Flexible support options (UK office hours to 24/7)

Proactive system improvements

Real-time performance dashboards

Scalable infrastructure

A true partnership aligned with your business goals

Can we get additional development work or small changes done?

Yes. Our base plans include 3-13 days of development time monthly. For more extensive projects, we offer additional development on a time and materials basis. This flexible approach allows you to scale resources as needed.

What are your support hours?

UK office hours (typically 9 AM to 5 PM, Mon-Fri) with optional out-of-hours support.

How do I contact you for support?

Service Desk: Our primary hub for support queries

Dedicated support phone number

Emergency contact number for out-of-hours support (Platinum and Premium plans)

Automated monitoring systems that alert our team to issues

How do you keep my website secure?

Regular OS and CMS updates

Monthly security scans

HTTPS certificate monitoring

Automated vulnerability scanning

Website test automation

Google Lighthouse report analysis

Experienced, security-minded development team

Continuous protection and adaptation to new threats

Talk to one of our digital experts

Nick Rowland

Head of Systems Engineering and QA

Do you have an idea or a project you need support with?

With 25 years of web development experience, Nick has worked with clients from startups to global financial firms. Nick applies his expertise in application development, server infrastructure, and automation to ensure he and his team deliver optimal solutions tailored to client needs.

Or call us on 020 8098 2093

Client Stories

Have a project you’d like to discuss?

Give us a call on 020 8098 2093 or fill in the form and we will get back to you.

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