Digital transformation is about changing the way your entire business operates, and how your employees work. As a result, investing in a top-down cultural shift is just as important as the nuts and bolts of your strategy.
We’ll help your team understand the impact that they can have by applying a digital focus to everything they do, from day-to-day activities through to the way that products and services are delivered. And we can make sure your digital strategy addresses employee needs from the outset, so that the necessary tools are immediately to hand whenever changes are required.
An increasing reliance on digital has left organisations facing down mountains of digital data and introduced new levels of complexity to the business of defining organisational strategy.
Unlocking the power of this data requires a strategic approach - to its collection, storage, processing and application. Our consultants will define a plan for this, providing you with a joined-up, holistic view of all data sources to inform and optimise decision-making. After all, why wouldn’t you put your hard-won customer information to use in building a complete and comprehensive picture of your marketplace?
Digital provides organisations with a wealth of opportunities for improvement, expansion and enhancement. But to achieve this, they must first co-ordinate a dazzling array of tools - from sophisticated experience platforms and customer relationship management systems to service-oriented architectures and massively scalable databases. A significant challenge at the best of times, this task is often further complicated by the legacy systems and fragmented infrastructures associated with large, established organisations that have grown organically over time.
At Box UK, we’re experienced in defining streamlined, connected infrastructures that are perfectly aligned with business goals - eliminating those technologies that don’t provide value, so that you can focus on what really matters.
In a fast-moving digital world the ability to respond rapidly to changing conditions and requirements is critical.
We’ll make sure every aspect of your processes supports this aim, embracing the flexibility and focus of Agile to manage evolving priorities, gain better visibility of requirements, and minimise wasted time, budget and effort.
Your digital strategy has to serve the needs of many diverse audiences, including senior stakeholders, internal system users and, of course, your external customers. Are you making it as easy as possible for each of these groups to achieve their goals?
Our consultants will not only help you identify the most important user journeys across your systems and touchpoints, they’ll also provide guidance on optimising these for greatest impact. Looking at user experience considerations alongside technical issues such as data flow, we’ll make sure these journeys are as persuasive and streamlined as possible - driving positive results all round.