Requirements Gathering
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The more we ask, the more we understand. And the more we understand, the more answers we have.

In a nutshell, that's why we place so much importance on discovery activities. It's one of the most crucial activities we undertake because it’s only when we’re armed with the right information that we can get off to the best possible start.

At Box UK, the discovery phase is about building a real understanding of your business, customers, and goals. And we use a wide range of requirements gathering techniques to gain that understanding - researching the market, analysing competitors, interviewing members of staff, conducting workshops, carrying out surveys, and even speaking directly to users.

requirements gathering body image 1: question

Understanding the destination...

Knowing a project’s requirements is essential for success - after all, how can you effectively meet your objectives if they’re not clearly identified up-front?

Luckily, our collaborative discovery phase extracts all the information you need and formats it in such a way that leaves everyone speaking the same language.

requirements gathering body image 1: path

... and the journey

Our consultants have to get under the skin of your business, which is where stakeholder workshops prove so valuable. They help us answer questions such as:

  • What are the overall business goals?
  • How will success be measured?
  • Who are your key user groups?

Then it’s on to your users. We love to speak to them directly, learning about their motivations, expectations, devices, usage patterns - anything that will help us understand what they need and want from your digital products and services. We can also review your existing data, to uncover patterns and trends that users themselves may not be aware of. 

This information gives us a valuable head start going into the project. We’ll know what needs to be done, and in what order. And you won’t just get the software you want - you’ll get the software you need to achieve your goals.

OK, let's talk...

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Related content

Requirements gathering: preparation

By Andrew Beaney

<p dir="ltr" style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt;">They say &ldquo;fail to prepare, and you prepare to fail&rdquo;. In the first of a series of blog posts, Box UK&rsquo;s Lead Analyst Andrew Beaney explains how this also applies to the requirements gathering process.</p>

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