The more we ask, the more we understand. And the more we understand, the more answers we have.
In a nutshell, that's why we place so much importance on discovery activities. It's one of the most crucial activities we undertake because it’s only when we’re armed with the right information that we can get off to the best possible start.
At Box UK, the discovery phase is about building a real understanding of your business, customers, and goals. And we use a wide range of requirements gathering techniques to gain that understanding - researching the market, analysing competitors, interviewing members of staff, conducting workshops, carrying out surveys, and even speaking directly to users.