Digital Transformation Strategy Services

Agile Software Discovery

Ensure your project’s success with an in-depth Agile software discovery phase that provides just enough up-front insight to allow subsequent development work to proceed quickly, efficiently, and in line with your strategic goals.

Read about our Agile Software Discovery service

Strategic Planning

Identify risk, plan for cultural change and recruit strategically with a strategic roadmap that gives you a crucial point of reference from which to guide future direction.

Read about our Strategic Planning & Product Roadmaps Service

Peers, Innovators, Competitors

Providing insight into how influential organisations are successfully applying innovative techniques, a Peers, Innovators and Competitors (PIC) report highlights opportunities for you to enhance your own online presence.

Read about our PIC Review service

Options Analysis

Identify the systems, integrations and architecture that will serve you both now and in the future with a comprehensive options analysis that delivers a shared understanding of needs alongside a rigorous evaluation of available solutions.

Read about our Options Analysis service

CTO as a Service

Our CTO as a Service offering helps ensure that your IT ecosystem is optimised to deliver the outcomes you need, providing a flexible and cost-effective means of accessing expert, tailored technical advice and guidance.

Read about CTO as a Service

The power of digital transformation

Digital transformation has become a major area of investment for organisations of all shapes and sizes seeking to better serve their users, and bring online channels up-to-date and into line with the modern digital experience.

Technology continues to evolve at an exponential rate, and as it does customer expectations rise accordingly, along with the expectations of employees, suppliers and a range of other key business stakeholders.

Two people writing on post-it notes with a laptop in the foreground

Organisations that fail to meet these high expectations risk falling behind the competition, lacking the insight needed to identify new trends and demands, and the flexibility to react to these effectively.

All of which can have a direct impact on the bottom-line – making digital transformation a key strategic priority for any organisation looking to safeguard long-term success.

Award-winning solutions

By supporting the creation of robust digital transformation strategies, Box UK helps clients realise key business goals and objectives in a targeted and dynamic way.

Our award-winning consultancy services break down internal organisational silos to unlock valuable data and knowledge that drives engagement, innovation and growth, and robust digital roadmaps facilitate the smooth and seamless rollout of activities to deliver against your strategy.

Roadmap and Solution overview slides on desktop/laptop devices

Throughout, we work to collaboratively instil Agile ways of working with our clients, helping drive efficiencies across business processes and fostering a culture of transparency and trust that empowers teams to deliver against the wider strategic vision.

Why choose Box UK?

With over two decades of project planning and management experience, Box UK has a proven track record of supporting large enterprise organisations through digital transformation consultancy. Working from our offices in the heart of Wales and central London, we’re skilled at breaking down the journey to better serving customers and the business into clear, distinct steps, providing dedicated consultants at each stage to help guide success.

Group discussion with post-it notes

How we can help

Effective strategies

Box UK’s digital transformation services – including agile software discovery, roadmap planning, competitive analysis and options analysis – deliver actionable insight and clear, prioritised recommendations to help your organisation remain relevant, valuable and successful in the fast-changing digital landscape. 

Our analysts will work closely with you to understand your current technology ecosystem and processes, along with your key business drivers and goals. From there, they’ll provide you with a digital transformation strategy covering the solutions, skills and cultural considerations needed to create a cohesive, user-centred offering, along with an implementation plan to rapidly get you where you need to be.

Two men working at a table with notepads and pens

Targeted digital consultancy

If you need help putting your strategy into practice our team are on hand to support you throughout your digital transformation journey (and can also provide expert, independent advice if you’re looking to validate or improve an existing plan of action).

Digital consultancy services such as CTO as a Service and Agile coaching will deliver you the knowledge and skills needed to work effectively and efficiently, and we offer a range of code review and legacy software rescue packages to assess your current fitness for change and uncover the most suitable development options for your digital solutions. 

High-performance solutions

When it comes to translating your digital transformation vision into reality, Box UK will deliver you the business-critical platforms you need to better serve your audience, having specialised in the design and development of large-scale, user-centred digital platforms for over twenty years.

3x mobile screenshots showing the BMJ Best Practice app

We’ve partnered with leading technology providers including Microsoft, Adobe, Amazon Web Services, WordPress and WooCommerce to provide our clients with high-performance enterprise solutions, and our team of experienced web and software developers apply robust coding standards and best practice principles to ensure quality remains at the heart of everything we deliver.

Get help to address your digital transformation challenges

If you’re not sure where to begin, an initial consultation will help get to the bottom of your requirements and signpost a solution to whatever challenge you’re facing. This could include:

  • Bringing valuable processes and interactions online, to support changing audience behaviours and deliver administrative efficiencies.
  • Aligning disparate systems, services and ways of working to create a holistic business ecosystem, and join up your various online and offline touchpoints.
  • Exploring innovative new approaches and ‘the art of the possible’, to stay one step ahead of the competition and reap the rewards of first-mover status.
  • Creating a business case for change to secure buy-in and budget from senior stakeholders, by demonstrating the value of digital transformation and making clear the returns you expect to achieve.
  • Anything else you may currently be struggling with.

Your digital transformation roadmap

Person sticking post-it notes to a wall

Every digital transformation journey is different and as such we’ll work with you to define a programme of work tailored to your specific needs and goals, employing a collaborative and iterative approach proven over hundreds of successfully-delivered digital transformation projects:

  • Firstly, we’ll arrange an initial consultation to get an overview of your requirements, objectives and any pain points, and explore where and how our digital transformation services can deliver you the greatest value.
  • We’ll then hold a kick-off session to introduce Box UK team members to relevant stakeholders from across your business, and confirm any strategic goals, success criteria and Key Performance Indicators (KPIs).
  • This will inform a detailed requirements gathering phase, where our analysts and consultants will capture the ‘as-is’ and ‘to-be’ picture of your digital services. Activities here may include stakeholder workshops, user surveys, process mapping, and technical reviews of your code and digital ecosystem.
  • You’ll be presented with a clearly-defined digital transformation strategy and roadmap, detailing short-, medium- and long-term activities and covering your development requirements, process improvements and any additional cultural considerations needed to support you in your journey.
  • Where there are multiple options available to deliver the outcomes you need, Box UK will detail the benefits and any disadvantages of these along with indicative implementation costs (your strategy and roadmap can also be used to guide implementation by your in-house team should you choose).
  • We may also recommend an initial prototyping phase to validate assumptions and technical decisions, and throughout delivery of your programme of work we’ll work iteratively to make all progress highly visible.
  • Following sign-off we can agree a series of check-in points to measure success, and refine your strategy and tactics as needed in response to current needs and new opportunities.
Case studies

Jaguar Land Rover

A comprehensive research and evaluation project provided JLR with crucial information on the costs and timescales associated with transitioning their Symptom Driven Diagnostics tool to the web, to support international scalability while maintaining the highest standards of quality across their global teams.

The insight delivered has enabled JLR to make informed strategic decisions about the software’s future – helping them get the greatest possible value out of any investment they make.

Rentalcars were able to effectively benchmark their customer loyalty proposition, and identify opportunities for improvement, with the help of a PIC review from Box UK.

Delivering insight into how their offering performed against others in the sector, alongside best-of-breed examples from a wide range of industries, the organisation now has a solid plan for the future, which will help them maintain valuable competitive advantage in the face of growing customer expectation.


We’ve supported numerous high-profile organisations suffering from information and data silos, long lead times for project delivery and an inability to exploit new opportunities in an efficient manner, working across industries including:

  • Ecommerce
  • Public Sector
  • Finance
  • Education
  • Membership
  • And many more

"Box UK is a fantastic partner for our business... helping us not only in the definition and execution of our product roadmap but also providing proactive analysis and recommendations to challenges we face."

James Allan

Head of Product Management, Sodexo

Learn more about the project
Tell us your digital transformation needs