When you’re committing long-term investment to the development of a new product or digital transformation strategy, or to improving the performance of your current digital channels, you need the highest levels of confidence before you commit to any decisions.
At Box UK our consultants have hundreds of hours of user experience testing under their belts for clients across a wealth of industries – not least FMCG, finance, membership and education – and we offer a number of different user testing services that fit the bill no matter what your particular need.
Catering to your unique timescales and environments, our user experience testing programme provides in-depth insight into your audience’s behaviours, giving you the confidence you need to make decisions about features and roadmaps as well as satisfying your stakeholders that budgets are being appropriately spent.
Whatever your user testing requirements, as a experienced usability testing agency we have the skills and expertise to help you:
We also offer a range of specialised user testing services including mobile usability testing, web accessibility testing, and user testing with both UK and international audiences, to give you targeted insight to support your digital strategy.
To gain the rich qualitative insight Middlesex University required to assess the effectiveness of their online platform, we embarked on an extensive programme of website user testing.
Conducting website usability tests with four representative user groups across three different devices and multiple user journeys, we provided the educational institution with the insight needed to move its digital strategy forward, along with expert recommendations for further improvement and refinement.
With the help of Box UK’s UX consultants, the Royal College of Nursing used their annual Congress to find out what members thought about their brand-new digital platform, while it was still in beta.
Using a combination of user experience testing approaches to gather feedback – including conducting 114 guerrilla testing sessions over the course of three days – our consultants extracted insight to help guide future development plans, producing a series of prioritised recommendations for the RCN to take away.