This usability audit helps you continue to iterate and improve digital products for long-term returns.
Box UK: usability experts
Whether you know aspects of your digital strategy are underperforming, or want to validate the success of a recently-launched project, an expert usability review can deliver insight to help you make significant improvements to both user satisfaction and business performance.
Just ask our client AWC, who grew sales by 13% and order values by 46% after implementing our ‘quick win’ User Experience (UX) recommendations.
Process and takeaways.
From websites and online portals through to multi-channel and e-commerce experiences, we can review any of your digital products and services to assess how well they adhere to good UX practice and key accessibility and usability standards.
Our expert usability reviews begin with our consultants taking a walk through your site or app, evaluating key tasks and user journeys along the way. We’ll then compile a bespoke, visual report that provides an invaluable insight into your digital product. This comprehensive document will:
Clearly identify issues that need to be resolved and, more importantly, outline the best ways to solve them.
Pinpoint the areas that are working well, so that you can adopt best practice for future projects.
Suggest new ideas for added functionality to improve usability even further.
"We were particularly impressed with the depth of the report, and how much best practice and UX thought had been woven into it beyond just focusing on a direct review of our assets." - Lowri Davies, Rentalcars.com
Planning or building a something new?
Let us run the rule over your wireframes, prototypes and design mockups as well. We can establish what’s working (and what’s not) early on, at the planning stage or before too much development work gets underway. We’ll also evaluate your competitors, identifying their strengths along with any weaknesses that you can exploit.
After all, everyone appreciates a quick win. And you just found one.
Information. Insight. Impact.
Some of our clients
Email us at firstname.lastname@example.org to request a product sheet and book a free initial consultation using the form below - to take the first step in your journey towards delivering an exceptional user experience.